FAQs

Mitragyna speciosa commonly known as Kratom is a tropical evergreen tree in the coffee family native to Southeast Asia. M. speciosa is indigenous to Thailand, Indonesia, Malaysia, Myanmar, and Papua New Guinea. The Kratom leaf contains alkaloid compounds called mitragynine and 7-hydroxymitragynine which are used traditionally in Southeast Asia.

How can I find out more about Kratom?

Are your products tested?

Which payment methods do you accept?

Currently we accept Strike App, E-Check, Venmo, Cash App, Zelle, Gpay, cryptocurrencies, Collect on Delivery (COD), cash, check or money order via USPS mail. If you have a checking account, you can easily pay online using the E-Check processing service. For App based payments, include your username in the order comment section and we'll send an invoice within a day. For cryptocurrency payments, specify your desired currency in the order comment section and we'll send an invoice to your email address after your order. For COD orders, we will ship the order out right away and the USPS mail person will collect payment. If you are not home for the delivery, you can pick it up and pay at your local post office. Debit Cards are OK to use for COD. For check/cash by mail orders, we will wait for your payment before shipping the product unless you are a repeat cusomer. We will also include pre-stamped envelopes in your order to make it a streamlined process next time. If paying by mail, please send your payment in a timely manner. Thank you!

How do I earn rewards?

You'll earn 100 points for signing up for the points program in the online store and earn 100 points on your birthday. You will earn rewards with every purchase at the rate of 2 points per 1 dollar spent. You will receive 500 points for referring a friend who then makes a purchase in the online store. Points can be redeemed for coupons that can be used in our store. 250 points can be redeemed for a $5 coupon, 500 points can be redeemed for a $10 coupon, 750 points can be redeemed for a $20 coupon, and 1000 points can be redeemed for a $50 coupon. Go get earning!

What is your return policy?

If you would like to cancel or return your order, please contact us. If there is any issue at all with your order, we will make it right. We value your business and want to make sure your shopping experience is best in class.

Age Restriction & Legality Warning

Do not use if you are pregnant or nursing. It is illegal to possess Kratom if under 18 years of age (or 21 depending on state law). Consult your healthcare professional before using. Do not combine with alcohol or medication. Consult a doctor prior to usage if you have any heart disease, liver disorder, high blood pressure, medical condition or take medication. Pure Lifted products are packaged and sold as general bulk botanical material with no directions for use or claims regarding it. Keep out of reach of children. Pure Lifted products have not been evaluated by the Food and Drug Administration. Pure Lifted products are not intended to diagnose, treat, cure, or prevent any disease. Please always enjoy responsibly and exercise proper care and caution when using Kratom products. Any minor attempting to purchase from this site will be prosecuted to the fullest extent of the law. At this time, we are unable to ship Pure Lifted products to Rhode Island, Indiana, Wisconsin, Vermont, Arkansas, Alabama, Washington DC, Alton (IL), Jerseyville (IL), Sarasota County (FL), Columbus (MS), Union County (MS), San Diego (CA), and Denver (CO).